Return Complete Purchase Orders

Use the following procedure to return complete purchase orders.

To return complete purchase orders

Select Purchase Order Mat. Req/Return menu > Return of Goods Entry.
Enter a purchase order number. Prior to line item entry, a message appears asking if you want to return the complete purchase order. For more information, see Return of Goods Entry - Fields.
Click Yes if all or most of the items on the order have been returned. The total quantity ordered for each item is recorded automatically in the Returned field on the Return of Goods Entry Lines tab, eliminating the need for manual entry of this information. Any exceptions (for example, items not returned or partial returns) can be changed manually.

Quantities returned for lot or serial number items are not recorded automatically in the Returned field. Quantities returned for these items must be entered and distributed manually.

Click No if most of the items on the order have not been returned. The total returned quantity for each item must be entered manually.

After you click Yes or No, you can proceed with the line item entry process.

Click Accept.

Complete purchase orders are returned.