UID/Customer Accept/Reject Entry

 

Window Details

Navigation

Overview

Fields

 

Related Topics

   

UID/Customer Detail

Update FAQs

UID/Customer Register

Internet Customer

UID/Customer Auto Acceptance Log

eBusiness Manager Options

E-mail Reason Code Maintenance

E-mail Notification Maintenance

 

Navigation

Select eBusiness Manager Main menu > UID/Customer Accept/Reject Entry.

Only one user at a time can access this task. The second user accessing this task will open an inquiry window where fields can only be viewed.

Overview

Use UID/Customer Accept/Reject Entry to set the status of submitted changes to .order user IDs and customer information that did not go through the automatic acceptance process. User ID changes submitted over the Internet go through the automatic acceptance process if the Require Acceptance of User ID Changes check box is cleared in the Accounts Receivable Internet Customer window. Customer changes submitted over the Internet go through the automatic acceptance process if the Require Acceptance of Customer Changes check box is cleared in the Accounts Receivable Internet Customer window.

Profile changes submitted by .store customers update both the eBusiness Manager user ID record and the customer record, and are always updated through the automatic acceptance process.

Note  Because changes to user ID and customer information for .store customers are automatically updated from your Web pages, only .order customer records appear in UID/Customer Accept/Reject Entry unless there is an error in the automatic update.

When changes that require manual acceptance are submitted, the changes are assigned a status of Pending. You can set the status to Accepted or Rejected and enter an e-mail reason code containing a standard e-mail message. You cannot make modifications to the change submitted over the Internet.

During the update process, e-mail notifications are sent if the appropriate options have been selected in eBusiness Manager Options and E-mail Notification Maintenance.

If the update fails, any orders that were not updated appear in UID/Customer Accept/Reject Entry with a status of Error. You can change the status of each user ID/customer change to Accepted or Rejected again and restart the update process, or view the Web Error Log for more information about errors that occurred during the update.

Fields

 

List Box

E-mail Reason

Status