Electronic Delivery Message Hierarchy Home | FAQs & Troubleshooting

 

In Paperless Office Electronic Delivery Message Maintenance, you can define messages to use for sending PDF documents by e-mail and fax. When sending the document in the Electronic Delivery window, you can then select the Use E-mail Message or Use Fax Message check box to use the message defined for that document in Electronic Delivery Message Maintenance.

Multiple messages can be defined for a single document. For example, one message can be defined for all documents in all companies and all modules, and another message can be defined for a specific document in a specific company and module.

When multiple messages exist for a document, the message used is based on a hierarchy. Messages defined for a specific company, module, document type, or document override messages defined for all companies, modules, document types, and documents.

The table below shows the order in which messages are used. In each column, "Specified" indicates a specific value is entered in the corresponding field in Electronic Delivery Message Maintenance. "All" indicates that ALL is entered at the corresponding field.

 

Order	Document Type	Company	Module	Document
1	Specified	Specified	Specified	Specified
2	Specified	Specified	Specified	All
3	Specified	Specified	All	All
4	Specified	All	Specified	Specified
5	Specified	All	Specified	All
6	Specified	All	All	All
7	All	Specified	Specified	Specified
8	All	Specified	Specified	All
9	All	Specified	All	All
10	All	All	Specified	Specified
11	All	All	Specified	All
12	All	All	All	All

 

For more information, see:

Electronic Delivery Message Maintenance

Default Messages in Paperless Office