Overview

Follow these steps to view a list of attempts to email or fax documents to customers and vendors through Paperless Office.

You'll be able to identify attempts that were successful and that failed. Note that success is based on whether emails are successfully submitted to the SMTP server and whether faxes are successfully submitted to the fax server. The status does not reflect whether the documents were delivered to the intended recipient.

To view a list of electronic delivery attempts

1. On the Paperless Office Main menu, select one of the following:

   • Customer Electronic Delivery Inquiry

   • Vendor Electronic Delivery Inquiry

2. Enter a company code.

3. Select a document type, delivery type, and status to filter the list of delivery attempts.

4. Enter an e-mail address and/or fax number to view a list of attempts made to that specific address and number.

5. Use the selections grid to further refine your results.

6. Click Refresh.

The list box displays delivery attempts filtered based on your selections. Use the buttons to the right of the list box to:

• Sort the columns

• View details for the selected document

• Resend a document

• Export the contents of the list box to Microsoft Excel