Adjust the invoice in Invoice
Data Entry for the customer overpayment, or adjust the credit
memo for the payment to make to the customer. Use the cash clearing
account to record the cash portion of the transaction.
Note You
cannot process a credit card transaction against negative amounts.
To adjust the invoice or credit memo
-
Select Accounts Receivable
Main menu > Invoice
Data Entry.
-
In the Invoice No. field,
enter the existing invoice or credit memo number to adjust. For
more information, see Invoice
Data Entry - Fields.
-
In the Customer No. field,
enter the customer number for the original invoice or credit memo.
-
A message appears asking if
you would like to adjust the invoice, click Yes.
-
You can accept or change the
invoice date displayed. Change any header information, as necessary.
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Click the Lines tab.
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In the Item Code field, type
/M.
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In the GL Account field, enter
the cash clearing account number.
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In the Amount field:
-
To
make an adjustment for the overpayment of an invoice, type a positive
number for the overpaid amount. This entry increases the amount
of the invoice to match the amount of the payment.
-
To
make an adjustment for the payment of a credit memo, type a negative
number for the amount of the credit memo. This amount adjusts
the credit memo balance to 0 and is the amount used to generate
the Accounts Payable check.
-
When
you complete the adjustment, click OK. The adjustment is reflected
in the totals information displayed. Click the Totals tab to verify
the totals information.
-
Click Accept.
-
Complete the procedure by
selecting Create a Refund
Check.
When you update the Invoice
Sales Journal the adjustment posts a debit to the accounts receivable
account and a credit to the cash clearing account.
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