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Select Accounts Receivable Utilities menu > Recalculate High Balances.
Use Recalculate Customer High Balances to update high balances for all customers during period-end processing. An updated balance is reflected in the Highest Balance field in the Customer Maintenance and Customer Inquiry windows.
The updated balance is an assessment of all open invoices, future transactions, and payments prior to the date entered in the date field that appears after selecting the Only Recalculate Customer High Balances option. If you do not enter a date, the Accounts Receivable module date is used.
You can specify a date earlier than the current period; however, the high balance reflects the most current period for which Period End Processing has been run.