Add or Modify Help Pages

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Expand/Collapse item  Overview

You can modify existing Help pages and add new Help pages to your Web site. Help pages can provide customers with information about how to perform such tasks as adding items to the shopping cart and navigating to inquiry pages. You can also provide company information such as your shipping rates and return policy.

You can use the predefined eBusiness Manager Help pages, or create your own Help pages. Separate predefined Help pages exist for .order Web pages and .store Web pages.

 

To edit an existing Help page

  1. Locate the HTML Help file to modify in the IW folder on the Web Engine. Predefined .order Help file names begin with HELP_. Predefined .store Help file names begin with STORE_HELP.

  2. Edit text and apply HTML markup to format the appearance of the Help page body. To view how the Web page will appear, open the file in your browser.

Note  Because of the way the cascading style sheet is set up for eBusiness Manager, some formatting may not appear as it should until you test the Web page on the Internet.

The Help page is modified.

 

To add a new Help page

  1. Locate the Base_template.htm file located in the IW folder on the Web Engine. Save the file to a different file name in the IW folder. The predefined .order Help file names begin with HELP_. The predefined .store Help file names begin with STORE_HELP.

  2. Replace the “Screen Data Goes Here” text in the <!-- Page Content --> section with your HTML markup.

  3. Use one of the following methods to add a link to your Help page from another Web page:

Expand/Collapse item  To add a link to the new Help page on an existing Help page:

Create the link using the following syntax:

<A HREF=”IW_Help.m4p.pvx?;HELP?HTML_FILE=FileName.htm”>Link Text</a>

where FileName.htm is the file name of your Help page.

 

Expand/Collapse item  To add a link to the new Help page from the Main menu:

  1. Select eBusiness Manager Setup menu > Web Menu Maintenance.

  2. In the Group field, select HELP if you are adding the page to a .order menu, or STORE HELP if you are adding the page to a .store menu. For more information, see Web Menu Maintenance – Fields.

  3. Enter the sequence number for this menu item.

  4. Note The sequence number determines the order in which the Help pages appear on the Help table of contents page.

  5. At the HREF Link field, type the following:

IW_Help.m4p.pvx?;HELP?HTML_FILE=FileName.htm

(where FileName.htm is the file name of your Help page).

  1. Click Accept.

 

The new Help page is added to the Web site.