RMA Options

 

Window Details

 

How Do I...

Navigation

 

Set Up Return Merchandise Authorization for a New Company

Overview

 

Set Up Restocking Charges

Fields

 

Use Default Warehouses

 

 

 

Print a Report, Listing, or Form

 

Related Topics

 

 

RMA Receiver Printing

RMA Entry

 

Navigation

Select Return Merchandise Authorization Setup menu > RMA Options.

Overview

RMA Options presents a series of options allowing you to maintain features most appropriate for your business. Some of these options are defined during new company setup via the RMA Setup Wizard, but can be maintained in this window.

Fields

 

1. Main

 

Calculate Restocking Charges

Repairs in Process

Restocking Charge Code

Repairs Clearing

Allow Changes to Restocking Charges

Always Generate Zero Dollars for Replacements

Consolidate Restocking Charges During Generation

Perform Qty On Hand Checking for Replacements

Track Repair Items Through Inventory

Retain RMA Receipts History

Set Unit Cost to Zero Dollars for Repair Items

(Integrate with) Purchase Order

Scrap Account

 

 

 

2. Entry

 

Description (Batch Processing)

Invoice Number Required on all Returned Items

Enable

Auto Display Item Selection Screen

Next Batch

Allow Special Items to be Returned

Next Automatic RMA Number

Default Qty Returned to the Invoice Qty Shipped

Number of Days Before RMA Expires

Allow Addition of New Return Reason Codes

Default for Return Via

Display Unit Cost

Perform Customer Warranty Checking

Allow Cost Override

Extend Warranty Based on Ship Date/Extend Warranty Based on Invoice Date

Allow Price Override

 

 

3. Entry Defaults

 

Customer Return Action

All

Item Return Action

Customer RMA

Vendor Return Action

Sales Order

Default for Credit Freight Check Box

RMA Receiver

Default Return Reason Code

Credit Memos

Return

Allow Return Warehouse Changes

Scrap

Allow Scrap Warehouse Changes

Repair

Allow Repair Warehouse Changes

 

 

4. Forms

 

Print Customer RMA

Print RMA Receiver Documents By