Create a Refund Check

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Refund a Customer

Add a Cash Clearing Account

Adjust the Invoice or Credit Memo

Create a Refund Check

Expand/Collapse item Overview

Use the following procedure to complete the process for refunding a customer.

To create a refund check

  1. Select Accounts Payable Main menu > Manual Check and Payment Entry.

  2. Create a check for the amount of the invoice overpayment or the amount of the credit memo. For more information, see Manual Check and Payment Entry - Fields.

  3. Use the cash clearing account to record the cash portion of the transaction.

  4. Update the Accounts Payable Manual Check and Payment Register.

When the Accounts Payable Manual Check and Payment Register is updated, the cash clearing account is debited and the default cash account is credited.