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Select Sales Order Main menu > Sales Order Entry or Invoice Data Entry. Enter a sales order or invoice, and then click the Lines tab. Enter an item in the Item Code field, and enter the quantity to order in the Ordered field. If the quantity ordered is greater than the available quantity, the Entry Exceeds Available Quantity window appears.
This task is available only if the Inventory Management module is integrated with Sales Order, and the appropriate security is set up.
Use the Entry Exceeds Available Quantity window to order or back order an item when the quantity ordered is greater than the available quantity. You can accept the quantity ordered, balance the ordered quantity to the available quantity, select an alternative item or warehouse, back order the item, or cancel the order of this item.