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Access this window using one of the following methods:
Select Accounts Receivable Main menu > Customer Maintenance. In Customer Maintenance, select a customer. In the Customer Status field, select Inactive. The Inactive Status Exception Reason List window appears.
Select Accounts Payable Main menu > Vendor Maintenance. In Vendor Maintenance, select a vendor. In the Vendor Status field, select Inactive. The Inactive Status Exception List window appears.
Note This window appears only if you click Details when there are reasons why the customer or vendor cannot be inactivated.
Use Inactive Status Exception List to view a list of reasons why a customer or vendor cannot be changed to Inactive.
When the customer or vendor status is set to Inactive in Customer Maintenance or Vendor Maintenance, the system checks the data files to determine if the customer or vendor can be inactivated. If the customer or vendor cannot be inactivated, this window appears after clicking Details when a message appears warning you the customer or vendor cannot be changed to Inactive.
Click the Print button to print the listing. You can also drill down to the source documents if applicable.
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