Checks FAQs

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General

 

Expand/Collapse item How do I reverse a check?

You can reverse a check by entering the check number in Manual Check and Payment Entry. You must reverse the check if you stopped payment on the check, wrote and recorded the check for the wrong amount, or wrote and recorded the check to the wrong vendor.

For more information, see:

Reverse a Check

Check Reversal

 

Expand or collapse item How do I reprint checks?

In either Accounts Payable Check Printing and Electronic Payment or Payroll Check Printing, select the Print Checks Already Printed check box. Verify that the correct check number is entered in the Starting Check Entry No. field.

Note Only checks that have not been updated can be reprinted.

 

Expand or collapse item What happens when the Check and Electronic Payment Register is updated?

During the update process, the appropriate information from the printed checks is updated to the Check History file, the Open Invoice file, the Vendor file, and the General Ledger Daily Transaction file. The History Retention files are also updated. If the Accounts Payable module is integrated with Job Cost, the appropriate information from the printed checks is updated to the Monthly Check file, Open Invoice file, Vendor file, and General Ledger Daily Transaction file. Job Cost distribution information for subcontractors is recorded in the Job Cost Detail Transaction file.

For more information, see Check and Electronic Payment Register.

 

Troubleshooting

 

Expand or collapse item Why does the Checks must be printed message appear when all checks have printed?

If the Checks must be printed message appears, even though all checks have been printed, perform one of the following to resolve the issue:

  • Verify that all checks have printed by comparing the physical checks with the Invoice Payment Selection Listing. The checks must not be printed from the preview.

  • If multiple bank codes are used, verify that checks are printed for all bank codes.

  • If this message appears only on certain client workstations, run Workstation Setup on the affected workstations. For more information, refer to the Sage 100 Advanced Installation and System Administrator’s Guide.

  • Verify that all users have full access to all files in the ..\MAS90\ directory.

  • If the message appears when you print the Check and Electronic Payment Register, reprint the checks on plain paper.

  • The @LastDocument field, which indicates whether the last check has printed, may be missing from the check form. If it is missing, open the check form in Crystal Designer and insert the @LastDocument field in the Details C section of the form.

 

Expand or collapse item Why do checks for all bank codes post to the same cash account?

The cash account entered in Accounts Payable Division Maintenance overrides the cash account entered in Bank Code Maintenance. If the checks should not be posted by division, clear the Cash Account field in Accounts Payable Division Maintenance.

Note You can verify which accounts are posted to by printing the Check and Electronic Payment Register.