Registers FAQs

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Expand or collapse item Why is the Daily Transaction Register out of balance, and how do I fix it?

The Daily Transaction Register may be out-of-balance if an error occurred during an update from a subsidiary module to the Daily Transaction Register.

The Daily Transaction Register cannot be corrected prior to the update; however, a one-sided general journal entry can be made to correct the out-of-balance condition after the Daily Transaction Register is updated to the general ledger. To find the entry that caused the out-of-balance condition, you can review the journals from the subsidiary modules (for example, the Accounts Payable Check and Electronic Payment Register) and create a general journal entry to correct the missing information. You can also print the General Ledger Detail by Source Report to find the out-of-balance entry, and then create the general journal entry to correct it. For more information, see Fix an Out-of-Balance General Ledger.

Note You must have the correct security permissions set up to create a one-sided entry.

 

Troubleshooting

 

Expand/Collapse item An error message appears and prompts me to print an Error Log when I print or preview the Accounts Payable Pre-Note Selection Register. How do I correct the error?

Any one of the following issues will cause the error message to appear when printing or previewing the Accounts Payable Pre-Note Selection Register:

  • A not-on-file division number was found.

  • A not-on-file vendor was found.

  • An invalid routing/transit number was found.

At the message, click Yes to print the Error Log to determine which of the above issues caused the error, and then correct the information in the appropriate data entry task. The register cannot be updated until the error has been corrected.

For more information, see:

A/P Division Maintenance

Vendor Maintenance

Vendor Electronic Payment