Reconcile Accounts Receivable to the General Ledger

As with any reconciliation, you may encounter situations where the Trial Balance report in the Accounts Receivable module does not balance to the corresponding account in the general ledger. There are several reports that can help you determine what caused the balances to be different.

To reconcile Accounts Receivable to the General Ledger

In the Accounts Receivable module, verify that the following journals have been updated:
Sales Journal (accessed from the Main menu)
Cash Receipts Journal (accessed from the Main menu)
Finance Charge Journal (accessed from the Period End menu)

Select Accounts Receivable Main menu > Daily Transaction Register. Verify that the Daily Transaction Register has been updated to the general ledger.
Select General Ledger Reports menu > General Ledger Detail Report. Print the General Ledger Detail Report for the current period and only include the Accounts Receivable account.
Verify that no entries were posted to the account that did not originate from the Accounts Receivable or Sales Order modules.
If a transaction was posted that did not come from the Accounts Receivable or Sales Order modules, reverse the entry and reenter the transaction in the appropriate module.
Use original hard copies of the register, journals, and the Daily Transaction Register to verify the entries are not missing from the general ledger.
If a transaction does not appear in the general ledger, verify that the postings were made to the correct accounts.
Create a journal entry in the general ledger for any transactions that do not appear. Verify that the correct posting date, amount, accounts, etc. are used.

Your accounts receivables are reconciled to the general ledger.