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Access this window using one of the following methods:
Select Return Merchandise Authorization Main menu > RMA Receipts Entry. In the RMA Receipts Entry window, click the Print button.
Use Generate Transactions to automatically generate sales orders, credit memos, return orders, or purchase orders for a selected range of RMA receipts.
Note If a sales order was created to cross ship line items using the Xpress Sales Order feature in the RMA Entry window, a sales order is not created a second time during the generate transactions process.
During generation, the following occurs:
Documents are generated based on the selections made in the Customer Action and Vendor Action fields in RMA Receipts Entry.
RMA Data Entry files for partially received RMAs are updated and completely received RMAs are purged.
The RMA Return Reason files are updated.
If the Retain RMA Receipts History check box is selected in RMA Options, the RMA Receipts History files are updated.
The Daily Repair file is updated.
Note The system does not check whether the Inactive Item check box in Item Maintenance is selected for items included in transactions created using this task.
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