Customer Contact Maintenance

Window Details		How Do I...
	Navigation		Create a Relationship between a Customer and a Sage CRM Company
	Overview		Delete a Relationship between a Customer and a Sage CRM Company
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Related Topics
	Customer Maintenance	Suggested Relationships for Persons
	Customer Contact Listing	Internet Customer

Navigation

Select Accounts Receivable Main menu > Customer Maintenance. In Customer Maintenance, enter the customer number and select Contacts at the drop-down button.

Overview

Use Customer Contact Maintenance to create and maintain multiple contacts for customer and ship-to addresses.

If you are using the eBusiness Manager module, contacts apply only to .order customers because you can assign more than one user ID to the customer number for a .order customer. Only one user ID can be assigned to a customer number for a .store customer.

If the Customer Relationship Management module is set up and the customer for the selected contact has a relationship with a Sage CRM company, you can create and maintain a relationship between the customer contact and a Sage CRM company contact.

Note If you delete a contact that is related to a Sage CRM contact, the relationship with the Sage CRM contact is deleted, but the Sage CRM contact record itself is not deleted from the Sage CRM system.

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