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This task is available only if the Print Customer RMA check box is selected in the RMA Options window.
Customer RMAs can be printed if the Print Customer RMA check box is selected on the RMA Entry Header tab for each RMA selected. This field is cleared after printing completes.
Use Customer RMA Printing to produce customer return merchandise authorizations (RMAs) using information entered in RMA Entry. Customer RMAs can be printed or faxed to the customer as a verification document.
You can:
- Select which RMAs print by entering range of RMA numbers; bill-to, ship-to, and return-to country codes; and user-defined fields.
- Select whether to print comments entered on the RMA Entry Lines tab.
- Enter a message containing up to two lines to print on the form and range of RMAs.
- Print bar codes on the RMA for information such as the RMA number, customer number, item code, quantity, and price.
To save settings in this window, create a new form code. Changes to settings for the STANDARD form code are not saved when you close the window.
NOTE The third address line for bill-to and ship-to addresses is not printed automatically on preprinted forms.