Return of Goods Entry Home | FAQs & Troubleshooting

 

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	Overview
	Fields

 

How Do I...
	Add a New Vendor		Distribute Transaction Quantities to Lot and Serial Numbers
	Add a New Terms Code		Enter an Extended Item Description
	Add a New Inventory or Alias Item		Add a New Miscellaneous, Charge, or Comment Item Code On the Fly
	Return Complete Purchase Orders		Look Up an Item by Alias Number
	Copy Return Information

 

Related Topics
	Batch Entry		Vendor Memo Maintenance
	Return Order Printing		Vendor Maintenance
	Return Order Printing (Quick Print)		Default Values for Return of Goods Entry
	Purchase Order Options		Lot/Serial Number Distribution
	Vendor Memo Inquiry		Item Text Maintenance
	Grids		Add Serial Numbers
	Tax Detail (Purchases)		Select Serial Numbers
	Return Order Register/Update

 

Navigation

Select Purchase Order Mat. Req/Return menu > Return of Goods Entry.

Overview

Use Return of Goods Entry to enter the quantity and dollar value of goods returned to a vendor, apply the information against inventory on-hand quantities, and post a debit memo for the total amount of the return. You can also use Return of Goods Entry to enter or maintain basic information about the return order, purchase and ship-to address information, and line item details. Each line item represents a product being returned or a comment to be printed on the return order. You can also display totals information calculated by the system for the current return order.  

If the Job Cost module is integrated with Purchase Order, when an original purchase is costed to a job, the appropriate cost and quantities can be reversed from the Job Cost files. The Job Cost distribution information for line items entered for the original purchase order can be modified. You can also enter Job Cost distribution information for returns for which there is no corresponding purchase order.

If the Work Order module is integrated with Purchase Order and if the original purchase is costed to a work order, the appropriate cost and quantities can be reversed from the Work Order files. The work order distribution information for line items entered for the original purchase order can be modified. You can also enter work order distribution information for returns for which there is no corresponding purchase order. If the Work Order module is integrated with Purchase Order, you cannot enter a material issue transaction type for noninventory special items (*) or miscellaneous items and charges (/).

As each return is entered, information from the matching purchase order is retrieved automatically to speed the data entry process. After the Return of Goods Register prints, the quantity returned is updated in the Open Purchase Order file. If the Inventory Management module is integrated with Purchase Order, the quantity on hand is updated in Item Maintenance.

Note When processing a return of goods without a purchase order, if the Include Allocated Cost in Default Unit Cost check box is selected in the Purchase Order Options window, verify the Return Total amount before updating the return order.

Note Purchase orders can be deleted only in the Purchase Order Entry window.

You can view the Return of Goods Entry window in normal or expanded view. The expanded view allows you to view more entries on the Lines tab. The Change View button is available only if your screen resolution is set to 1024 x 768 or higher.

Fields

 

Return Number	Batch
1. Header
Return Date	Purchase Address
Authorization No.	Ship-To Address
Purchase Order Number	Terms Code
Invoice Number	Ship Via
Invoice Date	FOB
Vendor No.	Warehouse
Order Type	Confirm To
Order Status	Print Return
Required Date	Telephone
1099 Form	Ext
1099 Box	E-mail
Schedule	Comment
Use Tax
2. Address
Vendor No. (Purchase Address) Location (Purchase Address) Name (Purchase Address) Country (Purchase Address) Address (Purchase Address) ZIP/Postal Code (Purchase Address) City (Purchase Address) State/Province (Purchase Address) Country (Purchase Address) Telephone	(Purchase Address) Ext (Purchase Address) Fax (Ship-To Address) Ship To (Ship-To Address) Name (Ship-To Address) Country (Ship-To Address) Address (Ship-To Address) ZIP/Postal Code (Ship-To Address) City (Ship-To Address) State/Province (Ship-To Address) Country
3. Lines
Grid Button Bar	Original Unit Cost
Quick Row	Tax Class
Line Number	Use Tax
Item Code	Distrib Required
Returned	Extended Desc
Ordered	Alias Item
Unit Cost	G/L Account
Extension	Item Type
Comment	Weight Ref
Description	Weight
Warehouse	Product Line
Unit of Measure	Product Type
Received	Costing
Required Date	Total Amount
The following fields are available only if the Job Cost module is integrated with Purchase Order.
Job Number	Cost Type
Cost Code
The following fields are available only if the Work Order module is integrated with Purchase Order.
Work Order	Trans Type
Step
4. Totals
Purchase Order Number	Less Returned Deposit
Vendor No.	Reference
Invoice Number	Return Balance
Taxable Returns	Invoice Due Date
Nontaxable Returns	Discount Date
Freight Amount	Discount Amount
Sales Tax Amount	Prepaid Freight
Return Total